GP urgent care center (UCC): how does it work?

The GP Urgent Care Center is for medical help that cannot wait until your own GP is available again.

Does someone need urgent medical help? First ask if anyone in the immediate vicinity is a doctor or has a first aid certificate. In a life-threatening situation, it is best to call 112 immediately. In an emergency situation, you may act medically yourself.

When to go to the GP Urgent Care Center?

With sudden health complaints that are not immediately life-threatening but that you want to discuss quickly with your doctor, you can go to your GP. For example, a suddenly ill child, a slowly increasing shortness of breath or a twisted knee. On weekdays during the day, call your own GP’s office between 08.00-17.00. In the evening and at night, on weekends and holidays, you can call the GP Urgent Care Center with complaints that really can’t wait.

What can you expect?

When you call us, you will get a triage specialist on the phone. This is a medical provider who is trained to quickly determine how serious your symptoms are and what needs to be done. Often the triage specialist or GP can help you with advice over the phone. You may also be asked to come in for a consultation. If it is medically necessary, the GP will come to your home. In life-threatening situations, the triage specialist will send an ambulance to you immediately. For more information, visit gpinfo.nl.

Are you in doubt?

Do you find it difficult to determine if your situation is truly urgent? Check out the website Do I need to see a doctor? You will get instant advice. You will also find a lot of reliable information about Dutch Healthcare, health and illness on the website gpinfo.nl. You can use this information to determine whether you should contact your family doctor or the GP Urgent Care Center, or address complaints yourself.

Are you still in doubt after this? Then call your family doctor or the GP Urgent Care Center and discuss your healthcare question with the triage specialist.