In the GP Urgent Care Center, we do our best to serve you to the best of our ability. Nevertheless, it can happen that you are not satisfied. For example about the treatment by the doctor, about the procedure on the phone or about the way we work in the GP Urgent Care Center. In […]
A file can only be accessed in the event of a complaint or investigation into an emergency or (serious) incident. By an incident we mean: ‘an unintended or unexpected event, which relates to the quality of care, and has led, could have led or might have led to damage to the client’. On the basis […]
Viewing a summary of your record at the GP Urgent Care Center requires that you give permission to your primary care physician, pharmacist and the service pharmacy via a form. They can then make your data available for inspection through the National Switch Point (LSP). Sharing (some of) your medical data can be of great […]
The GP Urgent Care Center is required to keep careful records of the patient’s request for help, care provided, referral, medication or follow-up care. From your contact with the GP Urgent Care Center, the GP UCC will send a truth note to your own primary care physician, who will record it in your medical record.
The GP Urgent Care Center records all calls and they are kept for up to one year. After that, they are deleted. Within the GP Urgent Care Center, strict rules apply to the re-taping of conversations. These rules are laid down in a protocol.
On this page, you can read all about what data we capture and other privacy issues.
