Can I visit the urgent care center if I am too busy during the day?
No, you cannot. The UCC is meant for emergencies only.
Can triage assistants provide medical advice?
Yes, they can. Triage assistants receive special training so they can quickly ascertain how serious your complaints are. You can rely on their expertise. Any medical advice they give is always verified by the doctor in attendance.
Why do I need to call first?
In urgent cases, it is important that you are given the right help as quickly as possible. A telephone call is the fastest way to determine what the patient needs.