Why do I have to call first?

Especially with urgent complaints, it is important to get the right help in a timely manner. The quickest way to determine what is needed is by telephone. If you call first, the triage specialist will work with you to determine which medical assistance is most appropriate.

Perhaps it is not necessary for you to come to the Urgent Care Center and you will be helped by a telephone consultation by the triage specialist or GP. Moreover, during the phone call, the triage specialist can also assess whether you need priority care. By planning well, we can also prevent you from having to wait a long time at the Urgent Care Center.